Free shipping and COD available
Free shipping and COD available
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Cancellation/Refund Policy

What is your cancellation policy?

You may cancel your subscription anytime after the first box ships, kindly note you will have to inform us by the last day of the month, so we do not ship the next month box. So, for example, if you wish to cancel subscription from September then you need to inform us by August end. If you cancel 3 month subscription then the boxes delivered will be charged at 1199/- and the balance will be returned to you in 15 days. Incase of 6 months subscription and you cancel the order after the third month then the boxes will be charged at 3 months subscription plan and rest will be refunded to you.


Can i get refund for box i have received?

Sorry we can only cancel future subscriptions, refund for boxes already delivered cannot be done.


Can i return/exchange my box?

The product once shipped cannot be returned/exchanged.


Can i cancel my subscription?

Yes you may cancel it anytime. If you cancel 3 month subscription then the boxes delivered will be charged at 1199/- and the balance will be returned to you in 15 days. Incase of 6 months subscription and you cancel the order after the third month then the boxes will be charged at 3 months subscription plan and rest will be refunded to you.


Can i pause my subscription?

Of course you can, if you are heading out for a vacation just inform us and we will pause your subscription and resume it whenever you are back. Kindly inform us by the last day of the month, before we ship the next month box.
To cancel or for any support kindly contact [email protected] or give us a call at +919818336734

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Xplorabox was founded out of passion to create hands on activities for the kids which encourages them to explore, create and have fun in a constructive way. Our education and learning strategies have specially been designed to instill creative and constructive thoughts in kids, as well as enhance the sensitivity towards their environment.