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Shipping Policy

IS CASH ON DELIVERY AVAILABLE?

Yes it is, for single box you will have to pay that box price, for 3 months or 6 months subscription you will have to pay the subscription price to the courier boy.


WHERE DOES XPLORABOX SHIP?

We ship all over india.


IS SHIPPING FREE?

Yes shipping is free.


HOW MUCH TIME DOEST IT TAKE FOR THE BOX TO REACH ME?

The usual delivery time is 4-7 days depending on the city. Moreover, we will mail you courier tracking no. so that if you wish you may know the exact status of your box. You are free to contact us as well.


MY BOX GOT DELIVERED, BUT SOME ITEMS ARE MISSING?

Every single Xplorabox goes through thorough quality check. It rarely happens for things to go missing in the box while packaging, but if you find the items missing please let us know we will check with our quality check department and look after the matter and dispatch your material immediately. Write to us at [email protected]


MY BOX ARRIVED BUT ITS VISIBLY DAMAGED, WHAT SHOULD I DO?

If the Xplorabox is damaged visibly i.e if the seal is broken or the proper packaging is missing please do not accept the box and contact our customer service department, we are here to help you and you will receive the new box soon. Write to us at [email protected]